If you’re like me, you’ve probably been frustrated by your OneDrive installation.
-If you access multiple Office365 accounts to access, this can help. * This guide is for people who access Office365 FOR BUSINESS. It may apply for personal users but is untested for this application.
-If you’ve had previous installations of SkyDrive or personal OneDrive installed, this can help
-If you’ve had different versions of Office installed, this can help
- First, stop syncing all SkyDrive or OneDrive folders, if applicable
- Close all your Office processes, such as groove.exe which is OneDrive,msouc.exe, msosync.exe, office library sync via Task manager (right click on taskbar – Start Task Manager)
- First, remove all of your SkyDrive and OneDrive (or OneDrive for business) installations via Programs and Features. You may have to close all internet browsers.
- Browse to “C:\Users\%username%\AppData\Local\Microsoft\Office\Spw” and delete all the content.
- Browse to “C:\Users\%username%\AppData\Local\Microsoft\Office\15.0\OfficeFileCache” and delete all the content.
- Restart your machine to make sure there are no lingering uninstall processes.
- If possible, when you install choose another folder to Sync to your OneDrive folder. Move your content you want Synced there after the install.
- Install OneDrive for Business from here : http://support.microsoft.com/kb/2903984
- Select the proper Office365 URL when installing – this is important when you have access to multiple 365 accounts.
Hopefully you have success! If not leave a comment below and we’ll see if we can help.
*NOTE: the folder paths given here include the %username% variable. This will fill in that folder with whatever your active username is. There are many other uses for this variable in scripting or generating file paths.